Privacy and Data Protection Policy

1. Information We Collect:


When you visit our website or make a purchase, we may collect certain personal information from you. The types of information we may collect include:

- Contact Information: Name, email address, phone number, and shipping address.

- Payment Details: Credit/debit card information or other payment methods, depending on your chosen payment option.

- Account Information: If you create an account with us, we collect login credentials and preferences.

- Order History: Details of your past orders, including purchase date and items ordered.

- Communication: Records of any correspondence with our customer support team.


2. How We Use Your Information:


We use the information we collect for various purposes, including but not limited to:

- Processing and fulfilling your orders.

- Sending order updates, shipping notifications, and delivery status.

- Managing your account and preferences.

- Responding to your inquiries and providing customer support.

- Analyzing website usage and improving our services.

- Complying with legal obligations.


3. Data Security:

 

We take the security of your personal information seriously and have implemented appropriate measures to protect it. Our website is secured with encryption technology (HTTPS) to ensure that your data is transmitted securely. Additionally, we regularly review and update our security practices to safeguard against unauthorized access, disclosure, alteration, or destruction of your data.


4. Data Retention:


We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.


5. Sharing of Information:


We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and delivering products to you. These providers are bound by strict confidentiality agreements and are only allowed to use your information for the specific purposes outlined in this policy.


6. Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can adjust your browser settings to manage cookies or opt-out of tracking, although this may affect some website functionalities.


7. Your Rights and Choices:


You have the right to access, correct, update, or delete your personal information held by us. You may also choose to unsubscribe from our marketing communications at any time.


8. Children's Privacy:


Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.


9. Changes to the Policy:


This Privacy and Data Protection Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website.


10. Contact Us:


If you have any questions, concerns, or requests related to your personal information or this policy, please contact us at contact@malkalondon.com.

*Note: This Privacy and Data Protection Policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.*

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